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Shipping Policy
At Bike Gear Hubs, we know how important it is to get your gear swiftly and safely, so we’ve crafted a shipping policy designed to be straightforward, affordable, and efficient. Whether you’re eagerly waiting for your latest cycling accessory or stocking up on essentials for your next big ride, we strive to deliver your items to you in the quickest and most reliable way possible.
Free Shipping on Orders Over $59.99
We’re excited to offer free standard shipping on all orders over $59.99! This means you can stock up on the best cycling accessories without worrying about extra shipping costs. Whether you’re grabbing a new helmet, upgrading your lighting system, or adding a fresh pair of pedals to your collection, you can enjoy the added bonus of free delivery when your cart meets the minimum.
For orders under $59.99, a flat shipping fee of $6.99 will be applied to ensure that even your smaller purchases arrive quickly and safely.
Fast & Reliable Shipping
We pride ourselves on getting your products to you as soon as possible. Once your order is placed, our team jumps into action, carefully packing and preparing your items for shipment. Orders typically ship within 1-2 business days, ensuring minimal delay from the time you click “buy” to the moment your gear is on its way.
Shipping times may vary depending on your location, but you can generally expect your order to arrive within 5-7 business days after it has been shipped. We partner with trusted carriers to ensure that your items are delivered efficiently and in great condition.
Tracking Your Order
Once your order has shipped, you will receive a confirmation email containing your tracking information. This allows you to monitor the progress of your delivery every step of the way. Simply check your tracking link for updates on your package’s location and estimated arrival time. If you have any questions or concerns about your shipment, feel free to reach out to us at [email protected], and we’ll be happy to assist you.
Shipping Destinations
We currently ship across the United States, providing cycling enthusiasts from coast to coast with access to top-quality gear. Whether you’re a commuter in the city or an adventurer exploring scenic trails, you can count on Bike Gear Hubs to deliver your equipment wherever you ride.
Unfortunately, at this time, we do not offer international shipping, but stay tuned—we are always looking to expand our reach so that more cyclists can benefit from our products.
Order Processing
After you place your order, it will be processed within 24-48 hours during business days (Monday through Friday). Orders placed over the weekend or on public holidays will begin processing on the next business day. You will receive an email confirmation once your order has been shipped, and your tracking number will follow shortly after.
Address Accuracy
Please ensure that your shipping address is complete and accurate to avoid any delays or issues with your delivery. If you notice a mistake in your address after placing your order, contact us immediately at [email protected] so we can update the information before your package is shipped. We cannot be held responsible for lost packages due to incorrect or incomplete addresses.
Undelivered Packages
In the rare event that your package is marked as delivered but you have not received it, please check around your delivery area, ask neighbors, or contact your local post office. If the package still cannot be located, please reach out to us at [email protected], and we will assist in filing a claim with the shipping carrier.
Returns & Exchanges
We want you to love your gear, but if for any reason you are not satisfied with your purchase, we offer a hassle-free return process. For more details, please refer to our Returns Policy or contact us directly via email. Our team is here to help ensure that you’re fully satisfied with your order.
Questions About Shipping?
We’re here to make sure that your shopping experience is as smooth as possible. If you have any questions about shipping, delivery times, or need assistance with your order, don’t hesitate to contact us at [email protected]. We are always happy to help you find the best solution and ensure that your cycling gear gets to you promptly and securely.