Contact Us

At Bike Gear Hubs, we’re more than just a provider of top-notch cycling accessories—we’re a passionate community of cyclists who are committed to helping you get the most out of your riding experience. Whether you’re searching for the perfect gear or have questions about your order, we’re here to ensure that every interaction with us is smooth, informative, and satisfying.

We’re Here to Help

Do you have a question about our products, need help with your order, or simply want some expert advice on the best cycling accessories for your ride? We’re all ears! Our friendly and knowledgeable team is dedicated to providing you with personalized service that helps you feel confident and excited about your purchases.

From choosing the perfect helmet or lighting system to making sure your gear arrives safely and on time, we are always available to make your shopping experience easy and enjoyable. No question is too small or too big—just reach out and let us know how we can assist you!

How to Get in Touch

To get in touch with us, simply send an email to [email protected], and one of our team members will respond promptly. Whether you’re looking for product recommendations, need assistance with shipping details, or want to inquire about our return policy, we are committed to providing timely and helpful responses.

We understand that shopping for bike accessories online can sometimes raise questions, so we’ve made it easy for you to connect with us. Whether you’re curious about our helmet sizing, need clarification on shipping fees, or want to check the status of your order, our team is here to make your shopping experience as seamless as possible.

Order Support & Inquiries

If you’ve already placed an order and have questions or concerns, don’t hesitate to reach out. We’re here to ensure that you receive your products as expected and in the best condition. From the moment you hit “order” to the time your new gear arrives at your doorstep, we’re here every step of the way to assist with tracking, delivery updates, and more.

Simply email us at [email protected] with your order number and any details of your inquiry, and we’ll do our best to resolve your concern quickly.

Feedback & Suggestions

At Bike Gear Hubs, we’re always looking for ways to improve and grow, and your feedback is invaluable to us. If you have suggestions on how we can enhance your shopping experience, or if there’s a product you’d like to see added to our collection, we’d love to hear from you! Your insights help us shape our store to better meet your needs as a cyclist.

Feel free to drop us a message at [email protected] with your ideas, and we’ll take them into consideration as we continue to expand our product offerings and improve our services.

Shipping & Returns

We offer free shipping on all orders over $59.99, ensuring that your cycling gear arrives without any extra cost. For orders below that amount, a flat shipping fee of $6.99 applies. If you have any questions about shipping times, methods, or international deliveries, feel free to reach out. We also offer hassle-free returns, because your satisfaction is our top priority. Contact us if you need help with returning a product, and we’ll guide you through the process to make it as easy as possible.

Stay Connected

We love hearing from our customers! Connect with us through email, and stay up-to-date with the latest news, product launches, and exclusive offers by subscribing to our newsletter. We’re constantly adding new accessories and cycling gear, so stay tuned for updates that help you ride smarter, safer, and in style.

At Bike Gear Hubs, we are driven by a passion for cycling and a commitment to your satisfaction. Don’t hesitate to reach out—we’re always here to help you gear up for your next ride!